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Teams

Create and manage teams to organize your security staff and route findings for investigation. Teams allow you to group users by expertise, responsibility area, or geographic region so that findings can be assigned to the right group.

Overview

Teams

The Teams page is divided into two sections: Your Teams and Other Teams.

Your Teams

Lists all teams you are currently a member of. Each team shows its name with a hash prefix (e.g., #us-team) and an avatar based on the team initials. A Leave Team button allows you to remove yourself from a team.

Other Teams

Lists all teams in your organization that you are not a member of. Each team shows the same name and avatar display. A Join Team button allows you to add yourself to a team (requires the Join permission).

Creating a Team

Administrators can create new teams by clicking the Create Team button in the page header. This opens a modal where you enter:

  • Team Name -- A unique identifier for the team (e.g., us-team, europe-team, security-ops). Team names should be descriptive and follow a consistent naming convention.

Only users with the Create permission (typically Admins) see the Create Team button.

Team Detail View

Clicking a team name navigates to the team detail page, which has two tabs:

Members Tab

Displays all members of the team with their avatar, name, and email. Actions available:

ActionWho Can Do ItDescription
Add MemberUsers with Join permissionSelect from a dropdown of organization members not yet in the team
RemoveUsers with Remove permissionRemove a specific member from the team
LeaveAny team memberRemove yourself from the team

Clicking a member's name navigates to their member detail page.

Settings Tab

Available to users with the Update permission. Allows:

  • Rename the team -- Change the team name. You will be redirected to the new team URL after saving.
  • Remove the team -- Permanently delete the team. This requires password confirmation and may affect alert routing and finding assignment.

WARNING

Removing a team may affect team members' access to exposures, alerts, and associated escalations or alert delivery.

How Teams Integrate with Other Features

  • Alert assignment -- Findings and alerts can be assigned to teams for investigation
  • Notification routing -- Alert notifications can be directed to specific teams
  • Finding ownership -- Teams provide accountability for who is responsible for resolving specific findings
  • SLA tracking -- SLA violations can be tracked per team to measure response performance

ShadowMap by Security Brigade